TERMS & CONDITIONS

 Before booking your Vietnam motorbike adventure, please read our Terms & Conditions carefully

This page outlines important details about booking procedures, payments, cancellations, and rider responsibilities. At Vietnam Easy Rider- Motorbike Tours, we believe in transparency and fairness to ensure every rider feels informed and confident. By agreeing to these terms, you help us provide safe, smooth, and enjoyable experiences for all travelers. Please contact us if you have any questions—we are happy to clarify our policies before you start your journey.

1. Payment Methods

  • Bank Transfer via 9Pay: 3% fee applies.
  • PayPal: Accepted with a 5.% service fee.
  • Wise App: Free transfer option.

Deposit: A 30% non-refundable deposit is required to confirm your booking.
Balance: The remaining amount must be paid at least 12 days before departure. If payment is not received by this deadline, we reserve the right to cancel your booking.

2. Luggage & Accommodation

  • A small backpack will be strapped to the back of the motorcycle during your trip.
  • Extra luggage or suitcases can be sent by bus to the final destination (additional charges may apply).
  • For larger groups, a support van is available upon request (extra fees apply).
  • Accommodation includes private rooms at homestays or standard 2-star hotels.
  • Upgrades to higher-standard hotels are available upon request (extra charge).

3. Tour Guides & Motorbikes

  • All guides are experienced motorcycle riders and fluent English speakers. They will ensure your comfort and explain points of interest throughout the journey.
  • On group tours, a Tour Leader will oversee the trip. A mechanic will also accompany the group to handle any motorcycle issues.
  • We use motorcycles ranging from 150cc to 500cc (not small scooters), providing greater comfort and safety for both riders and pillion passengers.

4. Pillion Ride & Self-Ride Options

Our experienced Easy Rider tour guides will take you as a pillion passenger. However, if you prefer to ride by yourself, this option is also available. Please confirm with us in advance before finalizing your booking.

If you do not request the self-ride option, your booking will automatically be applied as a pillion ride.

5. Responsibility & Licensing

  • Riders must hold a valid International Motorbike Driving Permit recognized in Vietnam.
  • Some licenses (e.g., from the U.S., Australia, New Zealand, etc.) may not be valid in Vietnam. Please contact us for guidance on how to ride legally.
  • Guests can check the validity of their license for Vietnam at the official government link provided.

https://vietnameasyriders.com.vn/news/what-is-the-different-between-the-idp-1968-idp-1949-4

  Other Responsibilities:

  • We are not liable for any loss, theft, delays, or damage to personal belongings.
  • Travel insurance is not included in our tours. We strongly recommend that all passengers purchase health and travel insurance before traveling.

  Motorbike Damage:

  • If the motorbike encounters a technical issue (engine failure, flat tire, etc.), we will repair it or provide a similar replacement.
  • If the damage results from negligence or misuse by the rider, the rider is responsible for repair or replacement costs.

  Allergies & Dietary Restrictions:
Participants with severe allergies must take necessary precautions. We cannot guarantee allergen-free environments or control other passengers’ actions that may trigger allergies.

6. Cancellation Policy

Notification of Cancellation

  • Cancellations must be made in writing by the primary booking contact.
  • Trips may be postponed if we are notified at least 30 days in advance .
  • We are not responsible for missed flights, visa denials, or schedule disruptions.
  • If you break any rules during the trip without prior exception, we reserve the right to cancel your tour without refund.
  • If your motorbike has minor technical issues, we will repair it promptly. If it cannot be fixed the same day, a similar replacement bike will be provided.
  • In case of cancellation due to personal reasons, you may transfer your booking to another person (provided they complete full payment).

Cancellation Charges

  • 30 days or more before departure: All payments except the deposit will be refunded.
  • Deposit is non-refundable because:
    • Fixed costs of guides, vehicles, and logistics are incurred once a trip is confirmed.
    • Administrative and processing costs apply to all reservations.
    • Prepaid accommodation, meals, and activities are often non-refundable.

7. Gratuity

Tipping is optional but appreciated. A gratuity of around 10% of the total tour cost is customary for guides, especially if you enjoyed the service.

Thank you for choosing Vietnam Easy Rider. We look forward to welcoming you on an unforgettable motorbike adventure across Vietnam!

Self-Riding Motorcycle Options

  • We offer a range of motorcycles suited for different skill levels and preferences.
  • Extra charges apply depending on the motorcycle type.
  • Riders must hold a valid International Driving Permit (IDP 1968) to self-ride in Vietnam.

 

 Motorbike brands: Honda XR150cc, Honda XR150cc, CRF 250cc, CRF 300cc, CB 500cc, Suzuki EN 150cc...

 

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